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Can’t Scroll In Chrome? Top 5 Ways To Fix Chrome Scrollbar Not Working Issue

Can’t scroll in google chrome? Well, it is quite common for some users to find mouse scroll not working issue while using Google Chrome whereas it works smoothly on other search engines. Sometimes there are instances that when you minimize chrome, mouse scrolling starts working. This issue is specific to Google Chrome scrolling and needs to be addressed to use Chrome seamlessly like before.

In this article, we shall highlight the chrome scrollbar not working or can’t scroll in goggle chrome issue briefly. In case your chrome scrolling stops working, refer to this guide to know both the causes and relevant solutions to fix it.

Take this online scroll speed test to check your mouse scroll wheel functioning properly or not. You can also measure your mouse scrolling speed in pixels per second.

What are the Causes of Google Chrome Scrolling Not Working Issue?

When your mouse can’t scroll in Chrome, it becomes difficult to search for anything on Chrome. There are numerous reasons behind this and we have covered all of them below:

  • Infinite Scroll not Working in Chrome

When Google Chrome faces some glitches, it affects the mouse’s scrolling performance. If your mouse doesn’t work only on Google Chrome, it means there is some malfunction in Google Chrome files.

  • Google Chrome in Windows 10 faces Mouse Scrolling malfunction

Windows 10 requires updates every now and then. Sometimes, if some update is missing or the Windows version is outdated, some settings stop working including mouse scrolling.

  • Random stopping of Google Chrome Scrolling

When you start Google Chrome, the mouse scrolls perfectly however, in just a fraction of second, it stops abruptly. It is quite common and can be easily resolved with basic troubleshooting.

  • Extensions

Many mouse management extensions affect the smooth scrolling in Chrome. Thus, it is important to download only reliable extensions and disable any such extension that creates such issues.

Top 6 Chrome browser scrolling problem (Can’t Scroll In Chrome) Solutions

Here are the top solutions to fix the mouse scrolling not working issue in chrome:

Get rid of the smooth scrolling feature

By default, this feature is enabled for all the users by the browser to experience smooth scrolling. However, sometimes users can face issues while scrolling. So, if you can’t scroll in chrome, then the first thing to do is disable this feature. Here are the steps to disable this feature.

  • Open the browser and type “chrome://flags//”” in the search bar.
  • You will get a list of features from where you can find the smooth scrolling feature and disable it.
  • Now, close all the tabs of the browser and open your browser again to check whether the issue is fixed or not.

Disable Chrome Extension

Chrome offers several extensions that allow users to enjoy different features. However, sometimes, these extensions cause multiple errors in Chrome. To resolve these issues, you have to remove or disable the unwanted extensions from the browser. Here are the detailed steps to remove or disable the extensions.

  • Click on the burger button on the top right side of Chrome and select the More tools options.
  • From the next list select Extensions. All the extensions will be displayed in front of you.
  • Now either you can remove the extension or disable it by the toggle button.
  • Doing this will probably resolve the chrome scrollbar not working issue.

Chrome Cleanup

Sometimes, the issue can arise due to unwanted data, cache, and browser history. You can clean the computer through Chrome only. Here are the detailed steps.

  • Open Chrome and then go to the settings.
  • Now go to Advanced Settings.
  • Now scroll down and at the last, you will find the Clean Computer option.
  • There will be two options on your screen.
  • If you have checked the checkbox for the report generation option then Chrome sends all the information to Google. The data is used to improve the Cleanup Tool and Google stores it for 14 days.
  • Now there is an option to find unwanted and harmful software on your computer.
  • Click on it and wait because the process will take some time to complete.
  • After the process is complete, you will get a detailed list, if there is any harmful software on your computer.
  • You can remove that by clicking on the Remove button.
  • Chrome will prompt a message to verify your actions.
  • If you want to delete them, then click on yes, and Chrome will then remove the selected software and prompt you to restart the computer to complete the whole process of removing the unwanted software.

Reset Chrome

Sometimes the best way to resolve the issue is to reset the whole browser. All you need to do is go to the settings of Chrome, select Advanced Settings and then click on Restore Settings. A warning will prompt in front of you to verify the action. Click on Ok and Chrome will reset all settings.

Reinstall Chrome

If the reset of the browser doesn’t work and the scroll bar does not work, then you can reinstall Chrome to tackle the issue. Here are the steps to reinstall the browser.

  • Close your browser. Open the settings and click on apps.
  • Find Chrome in this window and then click on the Uninstall option. You can even uninstall the browser through the Control Panel also.
  • Make sure that you delete the Chrome folder from AppData and Program Files. If you don’t find the files, enable the show hidden files options and then look for them.
  • Now you can reinstall Chrome from any other browser to your device.

Toggle Scroll Inactive Windows option

This method is useful to current the wheel scrolling of the mouse in the windows. It can even be helpful to tackle the scrolling issue in Chrome. Here are the detailed steps for the whole process.

  • Close the Chrome tabs, if you are currently working on any of them.
  • Now search for Settings in the Windows search bar on the bottom left side of your screen.
  • Now select the Devices option and then select the Mouse Tab.
  • Here you will find a toggle button beneath the Scroll Inactive Windows option.
  • Enable and disable it. Repeat this process three to four times until the wheel is working properly in Chrome.

Some Final Words

With this, we have covered all the effective solutions to fix chrome browser scrolling problem from its roots. If in case, none of the above solutions work, you can still seek technical assistance via the official Google Chrome help. Once you click this link, the next step is to type your relevant query to learn about community answers that may help in resolving your specific issue.


How do I activate the scroll wheel?

The scroll wheel on your mouse can be activated in different ways, depending on the type of mouse you are using. For a standard mouse, the scroll wheel is usually activated by pressing down on it. For a laptop touchpad, the scroll wheel is usually activated by moving your finger up and down on the side of the touchpad.

How do I disable the scroll wheel?

One of the main reasons for disabling a mouse’s scroll wheel is to avoid accidental or unwanted scrolling. This can be helpful in many scenarios such as when viewing long pages online, as it allows you to move faster through the page without having to continuously hold down on your mouse’s button and scroll.

Another reason to disable the scroll wheel is if your mouse does not have one. A disabled scroll wheel cannot be accidentally activated.

To disable your mouse’s scroll wheel, click on Start in Windows and search for Control Panel. When Control Panel opens, select Hardware and Sound , then select Mouse . This will open the Mouse Properties window. In the middle of this window, there is a box labelled Scrolling Speed. Lower this down to the slowest speed. If you do not have a scroll wheel or if it’s broken, you can click on the drop-down menu below the scrolling speed and select No Scroll Wheel.

How can I activate a mouse with no scroll wheel?

If your mouse does not have a scroll wheel, you can use the middle button on your mouse to activate scrolling. Some mice come with buttons on their top left or right side which serve this function. You can also enable software-based scrolling by clicking on Start in Windows and searching for Control Panel . When Control Panel opens, select Hardware and Sound, then select Mouse. This will open the Mouse Properties window. In the middle of this window, there is a box labelled Scrolling Speed. Select the Middle Button option and click on OK.

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